Industry Specific Functionality without the Accounting Modules

ESS Call Center

• Trouble Call Logging
• Fully Integrated Dispatching - integrated with the ESS Proposal System
• Dispatch scheduler and maintenance route sheets
• Follow-up and Shut-Down tracking
• Mechanic Log and Explorer

Maintenance Contract Management

• Auto-Contracts with Integrated Documents
• Maintenance Contract Invoicing
• Contract Tracking - tracks contract dispatches, invoices, and collections

Invoicing with Cash Receipts

• Service, Repair and Proposal Invoicing
• Auto-Invoicing÷fully integrated with dispatching
• Account Collections System - powerful and integrated with the Site Service
• Explorer adding incredible power to every day tasks

Inspections / Violations

• Powerful Inspection and Violations tracking with auto-document creation
• NYC and generic inspection agencies supported
• Configurable Inspection Agencies

Proposal System

• Document Management System÷automatic document creation based on proposal class and Sub-Class
• Multiple document revision tracking - do your customer change their proposal requests. Track all changes as they occur!
• Work Scheduling and Tracking
• Job Costing when integrated with the Great Plains Purchase Order System
• Powerful Job/Proposal management tracking tools

Management Information System

• ESS≈ Explorer÷management information real-time at the click of a mouse
• Full complement of management reports